My powerbeats3 refuse to start up
My headphones suddenly goes off and I can’t charge or power it up what should I do?
Question marked as
User profile for user:
Rigo_O86
User level:
Community Specialist
Hi viv228,
It sounds like you're having trouble with your headphones and we want to help.
Try and follow these steps to reset your Beats:
"Hold down these two buttons for 10 seconds:
- Power button
- Volume down button
When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again."
Set up and use your Powerbeats3 Wireless earphones - Apple Support
If you continue to have trouble, contact Apple Support for help with a repair:
Good luck!
Thanks for using the Apple Support Communities.