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Beats Solo 3 Is Dead

After less than 10 hours of use my Beats Solo 3 headphones are completely dead. They won't turn on and won't charge. I have tried multiple cables, outlets and have attempted to reset the firmware by holding the volume - button and the power button for 10 seconds. Nothing. What should I do?

Beats

Posted on Sep 3, 2023 9:57 PM

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Question marked as Top-ranking reply

Posted on Sep 4, 2023 8:27 AM

If you purchased these Beats headphones, directly from Apple, within the last 14 days, you can return them for either a full refund or a replacement pair.


Otherwise, I suggest that you contact Apple Support directly here: Beats Repair & Service - Apple Support

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Beats Solo 3 Is Dead

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