Oakridger Author

Level 1

8 points

Sound for Apple+

Using a sound bar, but I cannot get sound while watching while a movie on Apple . Sound is OK on any other app

Posted on Oct 5, 2020 4:36 PM

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3 replies

Level 10

146,292 points

Oct 5, 2020 5:52 PM in response to Oakridger

On what device are you using the Apple TV app?

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Level 10

146,292 points

Oct 5, 2020 10:30 PM in response to Oakridger

A Hisense tv

Doe that use Roku for the smart TV features?

The Apple TV app user guide only lists a few audio related settings. None of which could cause audio to vanish.

Hopefully someone else has new ideas, or else contact Apple Support.

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Oakridger Author

Level 1

8 points

Oct 5, 2020 8:28 PM in response to Urquhart1244

A Hisense tv and a Yamaha sound bar.

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