Apple Intelligence is now available on iPhone, iPad, and Mac!

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Flashing folder with question mark

My macbook air 2017 13'inch showing flashing folder even after formating and installation

I checked my disk utility with the first aid, its fine could nt find the problem can anybody please help me?

Posted on Oct 5, 2020 7:27 PM

Top-ranking reply

Level 10

361,843 points

Posted on Oct 5, 2020 8:32 PM

If your Mac starts up to a question mark

A folder with a flashing question mark means that your startup disk is no longer available or doesn't contain a working Mac operating system.

Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
Turn on your Mac and immediately press and hold Command (⌘) and R to start up from macOS Recovery.
While in macOS Recovery, use Disk Utility to repair your startup disk.
If Disk Utility found no errors or repaired all errors, take either of these actions:

View in context

Similar questions