Heart Rate while using Nike Run Club on Apple Watch

I use the Nike Run Club app on my apple watch during my runs, but it does not record my heart rate. If I use the Fitness App to record my runs, it does record my heart rate. On the Health app, Nike Run Club has access to all health data, including my heart rate. Are there any fixes for this?

Apple Watch

Posted on Oct 5, 2020 8:21 PM

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1 reply

Oct 11, 2020 6:00 PM in response to tpham272

Hi tpham272,


It sounds like you're experiencing an issue with a third party app recognizing your heart rate properly. Before we recommend you consult with the app developer(s), we'd like to offer the steps below to troubleshoot this:


Get the most accurate measurements using your Apple Watch


Update the software in Settings > General > Software Update for both the Watch and connected iPhone, as well as the apps in the App Store:


Update apps or use automatic downloads


If the issue remains, but only appears to happen with the Nike Run Club app, reach out to the app developers:


How to contact an app developer


Thanks,


Have a great day!

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Heart Rate while using Nike Run Club on Apple Watch

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