Apple Event: May 7th at 7 am PT
So I bought the NBA League Pass for one month on the app store and changed my subscription to a cheaper one and after doing this, I didn't get my money back for the subscription I cancelled and also don't have access to the NBA League Pass even though the subscription shows on screen as "active".
Hi ChuckyAlChikemwee,
It sounds like you're having trouble with a subscription and we want to help.
Normally, changing a subscription means it will change after the next renewal date.
If you're having trouble accessing your subscription or changing anything, we recommend contacting the app developer first:
How to contact an app developer - Apple Support
If you still need to report a problem and request a refund with Apple , follow these steps:
Request a refund for apps or content that you bought from Apple - Apple Support
Good luck!
Thanks for using the Apple Support Communities.
NBA League Pass is not working even though subscription is active
