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Alarm goes off late

I have been noticing that my alarms don't go off at the time they should if my phone is unlocked. That is to say, if my alarm was at 9am but I woke up before 9 and started using my phone, the alarm doesn't ring at 9. Instead it would go off at a later time like 11, and the notification would say "1h ago". I have been on silent mode for as long as I have used Apple so that's not the problem. Is there a way to fix this?

iPhone XR

Posted on Oct 6, 2020 11:15 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2020 9:52 AM

Hello kkushizono,


Thanks for coming to the Apple Support Communities for help with your alarm won't go off if your iPhone is unlocked. We know that hearing your alarms is important and we can certainly help you find out what could be happening. 


To start, can you tell us which iPhone model, and iOS you are using? Settings > General > About.


Do you notice this issue with every alarm that you set? If you set a new alarm to test with, does the same thing happen? 


Please check this out:


How to set and manage alarms on your iPhone


We’ll be able to help you more once we have a better understanding of the problem you are experiencing.


Cheers.

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Question marked as Top-ranking reply

Oct 12, 2020 9:52 AM in response to kkushizono

Hello kkushizono,


Thanks for coming to the Apple Support Communities for help with your alarm won't go off if your iPhone is unlocked. We know that hearing your alarms is important and we can certainly help you find out what could be happening. 


To start, can you tell us which iPhone model, and iOS you are using? Settings > General > About.


Do you notice this issue with every alarm that you set? If you set a new alarm to test with, does the same thing happen? 


Please check this out:


How to set and manage alarms on your iPhone


We’ll be able to help you more once we have a better understanding of the problem you are experiencing.


Cheers.

Reply

Oct 12, 2020 1:34 PM in response to kkushizono

Hi kkushizono,


Thanks for getting back to us with those additional details. It looks like the issue you're having with your alarm is happening randomly with multiple alarms. A reliable alarm is definitely something we all depend on, let's take a look. 


We recently released iOS 14.0.1 which may help with the issue you're experiencing, so let’s do so now:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch



Let us know if that helps. We'll be looking forward to your response.



Cheers!

Reply

Alarm goes off late

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