Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I tried to restart iPhone but it is now frozen on the power off screen.

I tried to restart my iPhone but it is frozen on the power off screen.

Posted on Oct 7, 2020 12:00 AM

Reply
Question marked as Best reply

Posted on Oct 7, 2020 12:01 AM

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

1 reply
Question marked as Best reply

Oct 7, 2020 12:01 AM in response to cynthiasexton

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

I tried to restart iPhone but it is now frozen on the power off screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.