You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I tried to restart iPhone but it is now frozen on the power off screen.

I tried to restart my iPhone but it is frozen on the power off screen.

Posted on Oct 7, 2020 12:00 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2020 12:01 AM

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 7, 2020 12:01 AM in response to cynthiasexton

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

I tried to restart iPhone but it is now frozen on the power off screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.