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Level 1

4 points

my iphone will not turn on while connected to ac or my mac. what do i do?

ive tried hard resetting and hooking up to my mac and finding with itunes but itunes doesnt even recognize my phone.

iPhone 8 Plus, iOS 13

Posted on Oct 7, 2020 4:33 AM

Top-ranking reply

Level 10

208,596 points

Posted on Oct 7, 2020 4:39 AM

Have you already tried a forced restart of your iPhone 8+?--> Force restart iPhone – Apple Support

If the issue persists, contact Apple Support using this link:--> Get Support

Regards

Giulio

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