Broke my smart kayboard folio ipad pro

Hello, I have a problem with the keyboard for the iPad. After non-intensive use in the second month after the purchase, the cover started to tear. It was cleaned only with a slightly damp cloth. The look is terrible and cannot be used. It looks very bad and ethical. In the service I was told that they can not help. Obviously something is wrong with the coating at the factory. It is not possible that it looks so bad after only two months of use.It looks awful and I am ashamed to use it. I am very sorry for this purchase. I did not expect such poor quality, I have many Apple products. Please help.