iPad Pro keyboard
I have had my iPad Smart Keyboard for around 9 months and the sides have become frayed and there are tears. What is the policy for this?
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have had my iPad Smart Keyboard for around 9 months and the sides have become frayed and there are tears. What is the policy for this?
it's under warranty then
Legal - Hardware Warranties - Apple
if they judge it's because of user handling the warranty will not be honored though
iPad Pro keyboard