The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My apple iPad keyboard is falling appart. It is over the warranty period but this seems to be a product defect. Is there a replacement policy for this item?
iPad Air, iOS 10
None of Apple's warranty policies cover any cosemetic damages.
ONLY warranties for functionality and operarability.
Sorry.
I have never seen a Magic Keyboard as badly damaged, cosmetically, as yours.
Just out of curiosity, how did this keyboard case get this way?
it began to delaminate about a month ago. the keyboard no longer works either.
Why is the keyboard not working, either?
What happened to this keybiard and keyboard cover.
Where was this iPad and keyboard cover being left or stored?
The keyboard appears to have been left sitting in the sun, perhaps in a hot car.
That is my guess, as well.
It was being left in a hot enviroment for prolonged periods of time.
Probably why the keyboard, itself, failed, too!
Apple iPad keyboard disintegrating
