Apple iPad keyboard disintegrating

Question

Carrera2021 Author

Level 1

6 points

Apple iPad keyboard disintegrating

My apple iPad keyboard is falling appart. It is over the warranty period but this seems to be a product defect. Is there a replacement policy for this item?

iPad Air, iOS 10

Posted on Oct 22, 2021 11:46 AM

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Answer 1

Top-ranking reply

MichelPM

Level 10

81,284 points

Oct 22, 2021 1:00 PM in response to Carrera2021

None of Apple's warranty policies cover any cosemetic damages.

ONLY warranties for functionality and operarability.

Sorry.

I have never seen a Magic Keyboard as badly damaged, cosmetically, as yours.

Just out of curiosity, how did this keyboard case get this way?

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Answer 2

Carrera2021 Author

Level 1

6 points

Oct 22, 2021 1:01 PM in response to MichelPM

it began to delaminate about a month ago. the keyboard no longer works either.

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Answer 3

MichelPM

Level 10

81,284 points

Oct 22, 2021 1:05 PM in response to Carrera2021

Why is the keyboard not working, either?

What happened to this keybiard and keyboard cover.

Where was this iPad and keyboard cover being left or stored?

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Answer 4

celliott147

Level 6

12,242 points

Oct 22, 2021 1:11 PM in response to Carrera2021

The keyboard appears to have been left sitting in the sun, perhaps in a hot car.

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Answer 5

MichelPM

Level 10

81,284 points

Oct 22, 2021 1:14 PM in response to celliott147

That is my guess, as well.

It was being left in a hot enviroment for prolonged periods of time.

Probably why the keyboard, itself, failed, too!

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