Runkeeper not capturing Distance and Speed in Cycling mode.

The issue is only for “Cycling” in my Apple Watch Series 3. Both “Walking” and “Running” are capturing the “Distance” without any issue. The issue is in Runkeeper app only. Unpaired my watch and then again paired as suggested in one of the link . But still didn’t help.


Strava is capturing all the statistics without any issue. Can you pls help me to get this issue resolved.


thanks in advance

Posted on Oct 7, 2020 9:19 AM

Reply
1 reply

Oct 12, 2020 3:18 PM in response to GirishaNagaraja

Hello GirishaNagaraja,


Welcome to Apple Support Communities. It sounds like you're having trouble with the Runkeeper app correctly recording your cycling distance. We are happy to share information that may help.


If Runkeeper is not working as expected, you may want to remove the app and reinstall it: Install apps on your Apple Watch.


If you still experience the issue, you'll want to reach out to the app developer: How to contact an app developer.


Take care.

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Runkeeper not capturing Distance and Speed in Cycling mode.

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