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khalid_3n Author

Level 1

7 points

Purchase Date Not Validated - AirPods Pro

Does `Purchase Date not Validated' for AirPods mean they are fake? Or genuine Apple but stolen etc?

Posted on Oct 7, 2020 11:49 AM

Top-ranking reply

Axel Foley

Level 10

149,892 points

Posted on Oct 7, 2020 10:46 PM

No, it means exactly what it states. Apple is able to validate the serial number however not able to determine/validate a purchase date. This can happen if the AirPods were purchased from a third party seller other than Apple. You can contact ➔ Apple Support and have Apple verify/validate the serial number if you like.

Axel F.

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Purchase Date Not Validated - AirPods Pro

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