I was given a pair of air pods pro second generation for my birthday from a friend, I don't have receipt for it. When I check on apple coverage website, I put the serial nr and the product comes up, but it says purchase order not validated, is my airpods original or fake? Please help.
[Re-Titled by Moderator]
iPod shuffle (4th Gen)
Hi arben145, welcome to the Apple community
I hope you are doing well 🤗
I invite you to try this :
If your coverage expiration date is incorrect
If the estimated expiration date of your Telephone Technical Support, Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. You will need to send the original sales receipt of your product to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase.
To update your purchase date, send Apple your proof of purchase
Or check here :
If the issue is not resolved, feel free to come back to us or contact Apple support for more information.
Apple support is available here: Apple Support
See you soon👋
Julio
Hi arben145, welcome to the Apple community
I hope you are doing well 🤗
I invite you to try this :
If your coverage expiration date is incorrect
If the estimated expiration date of your Telephone Technical Support, Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. You will need to send the original sales receipt of your product to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase.
To update your purchase date, send Apple your proof of purchase
Or check here :
If the issue is not resolved, feel free to come back to us or contact Apple support for more information.
Apple support is available here: Apple Support
See you soon👋
Julio
AirPods purchase date not validated
