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Level 1

4 points

My iPhone 7 screen went black and it won’t reset

My recently purchased iPhone 7 screen went black and I followed the reset instructions but it didn’t help.

iPhone XR, iOS 13

Posted on Oct 7, 2020 3:37 PM

Top-ranking reply

Level 10

149,916 points

Posted on Oct 7, 2020 4:52 PM

Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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