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Level 1

4 points

I can't back up with iTunes.

Hello, my device is iPhone 6s running iOS 14.0.1. I don't know whether it's because of the update, but I can't get my device backup up using iTunes since I updated iOS 14. When I run the back up procedure, the process bar on top of iTunes keeps scrolling and the back up won't start. I tried another device and the process went well. Can anyone tell me how to deal with it?

iPhone 6s

Posted on Oct 7, 2020 7:32 PM

Best reply

turingtest2

Level 10

273,039 points

Posted on Oct 10, 2020 6:48 AM

See If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support.

tt2

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I can't back up with iTunes.

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