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Bennyguru Author

Level 1

4 points

My mouse not working, how can I fix?

My iMac mouse not working, how can I fix?

Posted on Oct 7, 2020 10:12 PM

Top-ranking reply

rkaufmann87

Level 10

144,606 points

Posted on Oct 7, 2020 10:13 PM

Please use Troubleshooting wireless mouse and keyboard issues and if that does not work please take the following steps.

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!

1. Connect the USB keyboard and mouse to the computer.

2. Open System Preferences – Bluetooth

3. Un-pair the wireless keyboard and mouse.

4. Turn off Bluetooth

5. Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262

6. Restart the computer normally.

7. Open System Preferences – Bluetooth

8. Turn on Bluetooth

9. Re-Pair the wireless keyboard and mouse.

10. Unplug the USB keyboard and mouse and begin testing the wireless devices again.

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My mouse not working, how can I fix?

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