macbook pro 13" backlight fault

My husband recently purchased on line a 2020 macbook pro which has an obvious back light fault. Having read in a recent Mac FOREMAT magazine that this fault can be corrected. So having sent an email to apple he hasn't had any follow up. Our local agent has not been very co-oprative.

Any suggestions or remedies would be appreciated.

Mac Pro

Posted on Oct 8, 2020 5:23 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2020 7:29 AM

marshamurray1 wrote:

My husband recently purchased on line a 2020 macbook pro which has an obvious back light fault. Having read in a recent Mac FOREMAT magazine that this fault can be corrected. So having sent an email to apple he hasn't had any follow up. Our local agent has not been very co-oprative.
Any suggestions or remedies would be appreciated.



A new purchase of a 2020 has both AppleCare and 90 free call-in support take advantage of this one on one to sort your issue.


Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)

1 reply
Question marked as Top-ranking reply

Oct 8, 2020 7:29 AM in response to marshamurray1

marshamurray1 wrote:

My husband recently purchased on line a 2020 macbook pro which has an obvious back light fault. Having read in a recent Mac FOREMAT magazine that this fault can be corrected. So having sent an email to apple he hasn't had any follow up. Our local agent has not been very co-oprative.
Any suggestions or remedies would be appreciated.



A new purchase of a 2020 has both AppleCare and 90 free call-in support take advantage of this one on one to sort your issue.


Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)

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macbook pro 13" backlight fault

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