Apple ID was used

Hi there, just want to ask something. About a week ago, I got an email from noreply@email.apple.com saying that my apple ID was used by another macbook or an iPhone. I already changed my password, and I still got an email that someone was using my Apple ID email to sign in on iMessage.. What can I do? I already prevent the issue by changing the password. Is it a spam or something? But I already checked that was apple official support that sent me an email.


The account that was using my email always ended up with a name like this:

  • VCWzfSvz
  • aA4My54e
  • NkozvUyY
  • etc


I hope anyone here has a clue about this or having similar issue. First time I got an email like this around the end of September.


Much appreciate it, thanks.

Posted on Oct 8, 2020 7:37 AM

Reply
3 replies

Oct 8, 2020 9:56 AM in response to abimbramantio

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. If you find one, as a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.   


Identifying legitimate emails from the iTunes Store.     


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com

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Apple ID was used

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