stuck in reboot

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stuck in reboot

iPhone 7plus continuously tries to restart with out success. want to plug it into my Mac to do a factory reboot but since it won't actually turn on my Mac won't recognize it....what can I do ?????

iPhone 7 Plus, iOS 14

Posted on Oct 8, 2020 8:43 AM

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Answer 1

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SravanKrA

Community+ 2025

Level 10

430,624 points

Oct 8, 2020 8:44 AM in response to Colicchio928

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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Answer 2

Oct 8, 2020 8:44 AM in response to Colicchio928

Colicchio928 wrote:

my Mac won't recognize it....what can I do ?????

Connect iPhone to Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

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stuck in reboot

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