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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i just purchased an international version of iphone 11 pro, it does not let me mute camera sound even when i put the phone on silent mode. Can this problem be repaired or should i exchange for a middle east version instead?
thanks
iPhone 11 Pro, iOS 14
There is no "international version" of the iPhone.
Phones originally sold in Japan and South Korea can not mute the camera shutter sound. It is illegal to do so in those countries.
What you bought was a used, gray market phone originally sold in Japan or South Korea.
There is no "international version" of the iPhone.
Phones originally sold in Japan and South Korea can not mute the camera shutter sound. It is illegal to do so in those countries.
What you bought was a used, gray market phone originally sold in Japan or South Korea.
Camera sound can’t be muted
