The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I’ve just bought an iPhone 11Pro 64 Gb but I should have bought the 128. Can I exchange it? How?
iPhone 11 Pro, iOS 14
You have 14 days to exchange it for any reason if you bought from Apple. If you bought from another source, you will have to check their policy.
Returns & Refunds - Shopping Help - Apple discusses the Apple Return Policy.
If you qualify for those terms, return the 64GB, for a refund. Then purchase the 128GB.
Bought the wrong phone
