Got an email this morning saying there is a problem with your payment for iCloud storage. Changed cards, but just received the same message.

Got an email this morning saying there is a problem with our payment for iCloud storage. Changed cards (even though the card on file was still valid), and just received the same message on wife's iPhone. Wondering if this is legit. Don't want our storage cancelled.

Posted on Oct 8, 2020 2:31 PM

Top-ranking reply

zinacef

Level 10

88,810 points

Posted on Oct 8, 2020 4:27 PM

Do you know for sure if this message was legitimately from Apple -- Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

View in context

Similar questions

1 reply

Top-ranking reply

zinacef

Level 10

88,810 points

Oct 8, 2020 4:27 PM in response to randyandmarti

Do you know for sure if this message was legitimately from Apple -- Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Got an email this morning saying there is a problem with your payment for iCloud storage. Changed cards, but just received the same message.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up