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FaceTime dropping on Wifi but not 3G

When I use FaceTime on my iPhone7, iPhone SE or iPad every few minutes (10 to 15) the connection fails and after it tries to re-connect for a few seconds it drops completely. My contacts don't have this problem with their other calls, only with me. What can I do, please?

iPhone SE, iOS 12

Posted on Oct 9, 2020 3:19 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2020 3:20 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



Connecting to Wifi is first part and then getting connected to Internet is the second

  1. If you are connected to a Wifi, doesn't necessarily mean you are connected to internet. If you are not connected to wifi could be a problem of iPhone settings or Router/Modem Settings
  2. If you are not connected to internet is the sole issue of Router / Modem Settings. Contact you ISP immediately


2 replies
Question marked as Top-ranking reply

Oct 9, 2020 3:20 AM in response to JHKU

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



Connecting to Wifi is first part and then getting connected to Internet is the second

  1. If you are connected to a Wifi, doesn't necessarily mean you are connected to internet. If you are not connected to wifi could be a problem of iPhone settings or Router/Modem Settings
  2. If you are not connected to internet is the sole issue of Router / Modem Settings. Contact you ISP immediately


FaceTime dropping on Wifi but not 3G

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