Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: bashir208
bashir208 Author
User level: Level 1
8 points

SIM not valid

Good day 


I appreciate you if you help me to fix my problem at my phone ,so I have iPhone 11 and I bought from Philippine but I’m from Africa Sudan when I insert my SIM CARD the phone show me SIM not valid.



iPhone 11

Posted on Oct 9, 2020 5:46 AM

Reply
Question marked as Best reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,828 points

Posted on Oct 9, 2020 5:47 AM

If it is a Network / Carrier / SIM issue --> If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...

View in context

Similar questions

3 replies
User profile for user: Axel Foley
Axel Foley
User level: Level 10
148,362 points

Oct 9, 2020 5:57 AM in response to bashir208

It is exactly what the "Sim not Valid" error message is telling you in the screen shot that you have posted. Your iPhone is carrier locked. It is locked to only one carrier and you will not be able to use it unless that carrier unlocks the iPhone for use with other carriers. You will need to call the carrier, that the iPhone last had successful service with, and ask them about the requirements to get your iPhone unlocked.


Axel F.

Reply

SIM not valid

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up