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User profile for user: bashir208
bashir208 Author
User level: Level 1
8 points

SIM not valid

Good day 


I appreciate you if you help me to fix my problem at my phone ,so I have iPhone 11 and I bought from Philippine but I’m from Africa Sudan when I insert my SIM CARD the phone show me SIM not valid.



iPhone 11

Posted on Oct 9, 2020 5:46 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

Posted on Oct 9, 2020 5:47 AM

If it is a Network / Carrier / SIM issue --> If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,592 points

Oct 9, 2020 5:57 AM in response to bashir208

It is exactly what the "Sim not Valid" error message is telling you in the screen shot that you have posted. Your iPhone is carrier locked. It is locked to only one carrier and you will not be able to use it unless that carrier unlocks the iPhone for use with other carriers. You will need to call the carrier, that the iPhone last had successful service with, and ask them about the requirements to get your iPhone unlocked.


Axel F.

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SIM not valid

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