You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have downloaded an app Toon Me which I thought was free. Cost revealed after I downloaded. How do I get rid of it?

I have downloaded an app called Toon Me which I thought was free. It is free for 3 days only and then they will bill me monthly. How do I stop this before it gets started? I didn't know the cost until after I downloaded it. I don't know who to contact. This is disturbing.

Marcia

iPhone X

Posted on Oct 9, 2020 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2020 8:22 AM

Follow the steps here to cancel the trial / subscription: See or cancel your subscriptions - Apple Support


Apps can have recurring subscriptons and Free trials that renew into paid subscriptions, it is perfectly normal. These subscriptions must always be disclosedin the descrription and details section of the app so it s always suggested to read the description of the App you are about to download to understand exactly what it may charge you.

1 reply
Question marked as Top-ranking reply

Oct 9, 2020 8:22 AM in response to lucidking

Follow the steps here to cancel the trial / subscription: See or cancel your subscriptions - Apple Support


Apps can have recurring subscriptons and Free trials that renew into paid subscriptions, it is perfectly normal. These subscriptions must always be disclosedin the descrription and details section of the app so it s always suggested to read the description of the App you are about to download to understand exactly what it may charge you.

I have downloaded an app Toon Me which I thought was free. Cost revealed after I downloaded. How do I get rid of it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.