You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can not open App store on my macbook

What to do if App store can't be open on my macbook?

Posted on Oct 9, 2020 11:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2020 12:23 PM

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?


Which exact thing are you looking for in the App Store?

1 reply
Question marked as Top-ranking reply

Oct 9, 2020 12:23 PM in response to JenWashington

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?


Which exact thing are you looking for in the App Store?

can not open App store on my macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.