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User profile for user: ginarenee28
ginarenee28 Author
User level: Level 1
4 points

what do i do when a phone stops working and i cant touch anything on my screen and the lock button is broken

what do i do when a phone stops working and i cant touch anything on my screen and the lock button is broken

iPhone XS Max, iOS 14

Posted on Oct 9, 2020 4:05 PM

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User profile for user: Brianscrapple
Brianscrapple
User level: Level 1
43 points

Posted on Oct 9, 2020 4:45 PM

Try a force restart

Force restart iPhone

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.

If that doesn't work you might need to bring it to Apple for repair.

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what do i do when a phone stops working and i cant touch anything on my screen and the lock button is broken

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