Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot deregister an old telephone number from iMessage. What else can I do?

I have recently got a new SIM and had to transfer my mobile number over (took a few days). Since then my iPhone only recognises the wrong (temporary) telephone number and I cannot register it.


Can anyone help? Following Apple guidelines does not work!

iPhone SE

Posted on Oct 10, 2020 5:56 AM

Reply
Question marked as Best reply

Posted on Oct 10, 2020 5:59 AM

Remove your phone number

  1. On your iPhone, go to Settings > Messages > Send & Receive. Select your Apple ID and tap Sign Out. ... 
  2. If the phone number that you want to remove belongs to an iPhone that you can't access, change your Apple ID password. This removes all phone numbersfrom your iPad, iPod touch, and Mac.


Add or remove your phone number in Messages or FaceTime ...

Similar questions

1 reply
Question marked as Best reply

Oct 10, 2020 5:59 AM in response to LizH50

Remove your phone number

  1. On your iPhone, go to Settings > Messages > Send & Receive. Select your Apple ID and tap Sign Out. ... 
  2. If the phone number that you want to remove belongs to an iPhone that you can't access, change your Apple ID password. This removes all phone numbersfrom your iPad, iPod touch, and Mac.


Add or remove your phone number in Messages or FaceTime ...

I cannot deregister an old telephone number from iMessage. What else can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.