Family Sharing - member has Apple gift card

With family sharing, if a family member has redeemed an Apple gift card through their account, why is the main credit card still being charged?

Apple TV 4K, tvOS 14

Posted on Oct 10, 2020 1:27 PM

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1 reply

Oct 15, 2020 10:19 AM in response to JMRA0791

Hello and welcome to Apple Support Communities, JMRA0791.


If we understand your post correctly, a member of your family has an Apple Gift card but the family organizer was charged for a purchase made by that family member. We’d like to help.


Check out this article for information about how to manage family purchases:


Family purchases and payments


If you'd like to request refund for a charge you feel was billed incorrectly you can do so here:


Request a refund for an App Store or iTunes Store purchase


Thanks for using the Apple Support Communities. Take care.

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Family Sharing - member has Apple gift card

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