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Why can’t my iPhone “find” my printer? It is a Brother MFC-J880DF on my wireless network. My laptop prints five to it but not my iPhone

Why can’t my iPhone”find” my AirPrinter ?


iPhone 7 Plus, iOS 13

Posted on Oct 10, 2020 3:09 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2020 4:12 PM

Hi,


Assuming that it is an MFC-J880DW, the printer is AirPrint-enabled.

About AirPrint - Apple Support


As already mentioned by iW00, have you confirmed that the printer and the iPhone are on the same network? AirPrint should be enabled by default on the printer, but it could perhaps be a good idea to check that this has not changed.

https://download.brother.com/welcome/doc100395/cv_mfc880dw_eng_ap_a.pdf#GUID-60D1C14D-A79F-4D82-BD6F-BC8F27115852


Also, please check that the printer has the latest firmware. Update if necessary.

https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=mfcj880dw_us_eu_as


I guess that it is a traditional (infrastructure mode) network with a router. That is, not a direct Wi-Fi solution.


If the above is OK, you should be able to select an AirPrint printer and print from the iPhone.

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support

2 replies
Question marked as Top-ranking reply

Oct 10, 2020 4:12 PM in response to STalley98

Hi,


Assuming that it is an MFC-J880DW, the printer is AirPrint-enabled.

About AirPrint - Apple Support


As already mentioned by iW00, have you confirmed that the printer and the iPhone are on the same network? AirPrint should be enabled by default on the printer, but it could perhaps be a good idea to check that this has not changed.

https://download.brother.com/welcome/doc100395/cv_mfc880dw_eng_ap_a.pdf#GUID-60D1C14D-A79F-4D82-BD6F-BC8F27115852


Also, please check that the printer has the latest firmware. Update if necessary.

https://support.brother.com/g/b/producttop.aspx?c=us&lang=en&prod=mfcj880dw_us_eu_as


I guess that it is a traditional (infrastructure mode) network with a router. That is, not a direct Wi-Fi solution.


If the above is OK, you should be able to select an AirPrint printer and print from the iPhone.

Use AirPrint to print from your iPhone, iPad, or iPod touch - Apple Support

Why can’t my iPhone “find” my printer? It is a Brother MFC-J880DF on my wireless network. My laptop prints five to it but not my iPhone

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