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I can connect and TRUST the iPhone to my MacBook Pro, however the window does not contain all the options:
It sort of "just works.
I have run out of ideas to get a backup happening.
Any thoughts or how to get this working?
Al
MacBook Pro, OS X 10.11
Can you open it with iMazing trial? Would help to narrow down to iOS or Finder issues.
Also I would try to reset pairing (one more time for verification if done already). If it will be recognized in iMazing, right-click on the phone in sidebar and click Forget (without removing backups if asked, this should help to avoid resetting full location&privacy from the phone). Then restart both Mac and phone and re-pair it with Finder. Any luck?
Edit: It's not the incomplete loading page imo. More like Finder assumes that this phone is in recovery mode.
Thanks Carl,
I have tried the various reset and restart options you suggest.
I do own an App called AnyTrans that is a similar to iMazing.
AnyTrans works as advertised and will allow for backups, files options and printing etc.
It is just the Finder and iPhone not quite doing what they are advertised to do.
As mentioned, my iPad operated with the Finder as it should.
So far I'm pointing the finger at the iPhone as the culprit.
I do have a newer OS beta at hand, and will try that.
I suspect this issue is related to the OS CAT 10.15.7 & IOS 10.0.1 being out of step.
Will report back if I SORT THE ISSUE.
Al
If AnyTrans works as expected it's definitely some iOS > Finder communication corruption with this specific phone, seen similar with iTunes. Would really appreciate if you'll ping here with any solution except factory reset > backup restore just for future reference, haven't seen any other option yet...
Backup and a FULL Restore sorted it out.
Al
Finder thinks your phone is in Recovery mode. You might try restarting it—>Restart your iPhone - Apple Support
Do you have any issues with the phone? Best I can suggest is that smth is corrupted, iOS/drivers/storage. First of all, try hard restart and check if you can connect it to another computer.
Thanks for the input.
So far an iPad on IOS 14.0.1 works OK.
This phone is on the same IOS and it just won't complete the loading page in the MBP Finder.
Al
Thanks for your input Lawrence.
The Reset did not work.
If I try a Restore, there is no response.
Still a roadblock somewhere.
Al
Nice! Sad that the only fix was to nuke everything.
Yup.
I tried for a “what is it specifically” but in the end it was easier to nuke it.
Al
Macbook Pro Finder window not fully opening for iPhone backup etc.
