Windows crashed after charger disconnected (aka using Battery).

Question

Windows crashed after charger disconnected (aka using Battery).

So uhhh, after attempting to install Windows for 4 days straight. I finally went through the 0xc000001 Blue Screen problem. Right now, I went yet into another problem -_-. This time, for some reason. Windows doesn't work properly if the charger disconnected. If I plug in my charger, the system works properly as it should be. Once I unplug and disconnects the charger from my laptop and tries to use the Battery, for some reason. Windows not responding and ended up into a Blue Screen. (The error code was CRITICAL_PROCESS_DIED). This happens when I try to use the Battery instead of Charger Source. The same thing also happened when I try to do such operation in the operating system, I've tried restarting the system, not work. It drops the same error. and yes. Including booting into the Safe Mode, It doesn't allow me to for some reason.

Tried going into the macOS operating system, to see if it's the cause of my Battery hardware goes wrong. But, macOS works properly with no errors and stuff using the Battery source. Only Windows did. Windows works properly only if I connect it to charger, and crashes when i disconnect it. So, this could be the cause of the Drivers.

This seems to be a new problem. Please let me know if you guys have solution for this. Thanks.

MacBook Pro 13″, macOS 10.15

Posted on Oct 11, 2020 6:41 AM

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Answer 1

Top-ranking reply

Community User Author

Oct 12, 2020 12:04 AM in response to Loner T

Nevermind, Just fixed it on my own.

For you who wanted to know the solution to this, just change the Battery Plan to High Perfornance.

You really need to becareful when you change it, once you misclicked on Power Saver. The system will crash everytime you boot at the moment you clicked it. So make sure to becareful.

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Answer 2

Oct 11, 2020 7:15 AM in response to Loner T

Alright, sorry just responded. I think I screwed up. I tried what this guy did which he claims he have the same problem with me. (Read: Windows 10 Crash after disconnecting power adapter Macbook pro 2014). But, stupid me. I accidentally clicked on Power Saver instead of High Performance which what he does. Suddenly, the system was crashed and dropped me a Blue Screen with the same error message. Now, whether I have my charger plugged in or not, it crashes. I tried changing the Battery Performance using Command Prompt with powercfg in Startup Advanced Options, but I don't think It did anything. I can't seem to go into the Safe Mode also. When I try to go on Troubleshooting > Advanced Options > Startup Settings > Restart in the Recovery Menu and clicked on Restart, it only restarts the system and not giving me an option like this.

If you can help me with this, please. I only have my hopes on you right now. There are my important folders that I haven't backed up in that system. That download took me a whole day (total of 4 GB), I can't just let it go and reformat the whole system partition. The Internet connection in my area is absolutely limited. Is there any way to fix this?.

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Answer 3

Oct 11, 2020 5:31 PM in response to Loner T

I'll try resetting the Windows system instead. But, since there's an option to keep my files.

I'm going on that way, I hope it'll fix it. I'll let you know if there's a Microsoft Battery in Windows Device Manager.

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Answer 4

Oct 11, 2020 6:57 PM in response to Loner T

Alright, Just resetted the Windows system. Luckily, my files were there.

But still, the Battery Power source is not working and Windows still crashes and hang everytime I unplug the charger.

By the way, here's a screenshot of Device Manager in the Battery section. Doesn't seem to be having Apple Battery or something. The only thing is notice is Microsoft AC Adapter, that's it.

[Screenshot link] (had to do links, upload photos keep drops me an error)

Though, I did reinstall Boot Camp once I resetted the system. But, it doesn't seem the Apple Battery Driver was installed during the process or is it not included in the Boot Camp Software?, If so, then why would Apple do this?. Even though, I literally watch the entire process. It doesn't seem like any kind of Battery driver was installed. Do you have any solution into this?. Thanks.

(Fun fact : This is a bit offtopic but, I had to switch between both operating system every time I drop a reply here. I had to relog into the Apple Support Communities in Windows (even though I have Remember Me turned on) and needs to verify my phone or check an Apple Device in order to get the verification code while my phone are being hold and my only apple device is my Mac lol)

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