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So, I can’t open one of my app on my iPhone, its turn white grid. I already restart my phone many times but it still not working. The app also not appeared in the iPhone storage list. I search it manually on App store and its says i just have to open the app (already installed on my phone) and I still have space in my storage. What should i do?
iPhone 6, iOS 12
Hello did you ever get this fixed cause this just happened to me, please let me know.
Hello did you ever get this fixed cause this just happened to me, please let me know.
Hello, did you ever get this fixed? It happened to me too, please let me know :(
Its not working.after restart its also tell ‘open app’ not download
Hello Picasay,
Thanks for asking the Apple Support Communities for help with an app and the white grid.
Please check the troubleshooting in this help article: If you can’t download or update apps on your iPhone or other Apple device - Apple Support
"If the app appears on your Home screen but is dim or has a white grid with gray lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app."
Here is a link to the app: SuperStar SMTOWN on the App Store - Apple
Thanks and have a wonderful day.
App icon turn white grid
