What does the error message "your iphone cannot be updated error 4000" mean?
Yes
iPhone X, iOS 13
Yes
iPhone X, iOS 13
Hello Patrick,
Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to update due to an error. We can understand why you'd reach out for a resolution.
Here is a resource that can help.
If you see an error in Finder or iTunes on your computer
Cheers!
Most likely you have Windows 10 with the latest iTunes version, which has a problem losing the connection when the phone locks. The two workarounds (until Apple fixes it) are to downgrade iTunes to version 12.8 from https://itunes.com or temporarily disable your screen lock passcode.
Or update over the air by going to Settings/General/Software Update.
Thank you Lawrence I will try those solutions.
Thank you again Lawrence update over the air worked perfectly
What does the error message "your iphone cannot be updated error 4000" mean?