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KristinaPopu Author

Level 1

4 points

Frozen Phone

what do I do if I can't click on any apps and my side buttons aren't working?? My phone only allows me to scroll from each homepage but I can't turn off, restart or use my phone at all. Please help me

iPhone X, iOS 14

Posted on Oct 11, 2020 1:31 PM

Top-ranking reply

frazzm737

Level 9

55,230 points

Posted on Oct 11, 2020 1:34 PM

You might try this link...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

But it sounds like you may need to make an appointment at the nearest Apple Store for an evaluation and explanation of your options.

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Frozen Phone

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