idmsa.apple.com refused to connect

Hi, I have tried to log into icloud this morning and I keep getting this error message; idmsa.apple.com refused to connect. I have also just noticed that my laptop is not listed under the devices below this post. What is going wrong?

Thanks

Posted on Oct 12, 2020 1:47 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2020 5:47 AM

Hi margot0805,


Are you using a VPN extension? I noticed the same issue myself in both Chrome and Firefox and couldn't figure it out. But now I've realised it's due to a PIA extension - is that what you're using? I noticed in Chrome if I unchecked the 'Disable website referrer' option in Settings it worked. In Firefox I had to uncheck 'Disable website referrer' as well as 'Fingerprint Protection'.

2 replies
Question marked as Top-ranking reply

Oct 13, 2020 5:47 AM in response to margot0805

Hi margot0805,


Are you using a VPN extension? I noticed the same issue myself in both Chrome and Firefox and couldn't figure it out. But now I've realised it's due to a PIA extension - is that what you're using? I noticed in Chrome if I unchecked the 'Disable website referrer' option in Settings it worked. In Firefox I had to uncheck 'Disable website referrer' as well as 'Fingerprint Protection'.

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idmsa.apple.com refused to connect

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