Help take SafeFinder off Google Chrome?

Great! Thanks for the update.

Not sure how I can tell you how much I appreciate your support .

You can do that by telling others how to fix it. Ideally, a human being needs to investigate the suspicious files responsible for the effects of having installed adware, but the following general instructions are broadly applicable.

The subject dialog always takes this form, as described in Safely open apps on your Mac:

Move to Trash is the correct response. When that message becomes persistent though, the cause is always the same: one or more files that spawn the process resulting in its appearance.

General instructions applicable to all similarly categorized malware are as follows:

• Back up the affected Mac with Time Machine which everyone ought to be doing anyway
• Boot Safe Mode
• While in Safe Mode, identify all the files that result in creating the process that causes the dialog above, and drag them to the Trash.

The folders to be examined are these three:

~/Library/LaunchAgents

/Library/LaunchDaemons

/Library/LaunchAgents

There should only be few files, if any, in each of the above folders. You should have a passing familiarity with what they are and the reason you need them. If you're unsure, ask.

Legitimate products that deposit system-altering components in those folders commonly include Adobe, Amazon, Citrix, Dropbox, Google and Microsoft, including its product Skype. Teamviewer also, assuming you really need it. Less common but equally legitimate products include Steam (games), various non-Apple "cloud backup" products that don't work very well, and device drivers for external hardware such as printers and non-Apple input devices. It's incumbent upon every Mac user to know the products they install on your Mac, so the files they deposit in those folders will never come as a surprise.

Illegitimate products notorious for causing trouble include any non-Apple product that claims to "clean", "enhance", "optimize", "protect", or "scan" your Mac. Anything in that broad category of junk should be uninstalled according to their instructions and never reinstalled, ever again.

Everything else should be regarded as suspicious. Some malware will litter those folders with hundreds of randomly named files in a pathetic attempt to obscure itself. For one particularly egregious example refer to notice unysgar.app, but if you have no explanation for any particular file in those folders you need to investigate.

Among a few examples are files containing the following in their names:

calculator

confcloud

copypaste

date

fixer

helper

hlpr

mafntask

moniter 🙄

pcv

scan

search

systemExtr

spigot

techyutil

time

updService

util

utilty

vlm

... files containing nothing but a random string of long alphanumeric text

... among a few others, but deleting those is a good place to start.

Then, reset your desired Search Engine, uninstall any strange Extensions, remove any unwanted Login Items, delete any unwanted apps, examine System Preferences for the existence of any Profiles, and finally restart your Mac (normally; not Safe Mode).

Then, evaluate its operation. If something still isn't right re-examine those three folders and determine if you overlooked anything. If something really gets messed up you have Time Machine to fall back on, so keep that important fact in mind.

That in a nutshell is how you get rid of adware, on your own, without having to install some sketchy tool or even ask anyone else for help. If you prefer individual attention specifically tailored to your needs though, then by all means please post a new Discussion. To do that click the Post link above right, and choose Discussion from the dropdown menu.

Adware Safe Finder - new removal techniques? describes a procedure to first identify, and then to eradicate the culprits. It is written with Safari in mind but the same general procedures ought to be applicable to anything.

Here it is so that you can follow that same procedure. After identifying and eradicating the files responsible for its appearance then you might be able to reset Google Chrome the way you did before, and determine its effectiveness. No promises since I do not use Google products.

To ascertain the cause so that you can eliminate it, start by inspecting the contents of the following folder:

~/Library/LaunchAgents

To open that folder, copy the entire line above and paste it in the Finder's Go menu > Go to Folder... field. Make it look like this:

... and click the Go button.

A Finder window will open. Make sure all its file names are readable by selecting View > as List or other selection that shows that folder's complete contents. Then, take a screenshot of that Finder window.

• To learn how to capture a screenshot please read the Appendix in the following User Tip: Writing an effective Apple Support Communities question. It also includes instructions for posting a screenshot in a reply to this Discussion, so keep that Safari window open for now.

Often, there is nothing in that Launch Agents folder so don't be surprised to find it empty.

In the same manner as the above, navigate to this next folder:

/Library/LaunchDaemons

The Finder's Go menu > Go to Folder... field should look like this:

... and click the Go button once again.

Once again ensure all its files and their names are readable and capture a screenshot.

Then, repeat that exercise with the following folder:

/Library/LaunchAgents

Notice its pathname is different than the other two. The Finder's Go menu > Go to Folder... field should look like this:

In the end, you will have captured the contents of the following three separate folders:

~/Library/LaunchAgents

/Library/LaunchDaemons

/Library/LaunchAgents

All three will be saved to your Mac's Desktop with names "Screen Shot... " followed by the date and time they were captured. Please be sure to include or otherwise indicate the name of the folder that corresponds to each screenshot, so that you and I can keep track of which ones they are.

Post the entire contents of all three windows, one at a time, using the "picture" icon that appears below your reply text:

First, please uninstall "McAfee" and "Trusteer" in strict accordance with their respective instructions. Ensure all remnants of that junk are permanently and irrevocably deleted. Rule 1 of Macs is don't install junk.

Then, please repeat my instructions to post the three screenshots. The first one obscures a file shown above the first legible line.

Unless you must have them in order to do business with those two companies do what John recommends. There is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus or security apps on your Mac.  This user tip describes what you need to know and do to protect your Mac: Effective defenses against malware and other threats - Apple Community   

Will do !

the Mcafee is from my service provider , and trusteer is for banking requested by my bank . Also did not notice the missing file you are referring to when I took the screen shot . I will repost them . thanks

Wow , wonderful ! , Safe finder is gone , I will now use safari as my default browser. I ended up removing all extensions , even Adblock. Not sure if I should reload it because I dont like to see adds a whole lot . What do you think?

I removed google as well , not sure I need it really .

Not sure how I can tell you how much I appreciate your support .

Stay healthy !

HI Old toad , well I tried in safe mode but i did not let me delete it . At this point I'm not sure I should be concerned with that folder so if it causes no harm , then I 'll just leave it .

Thanks for your help it is really appreciated .

Stay stay

Hi I have tried all kinds of tutorial and cant seem to get rid of Safefinder, hope you can help

thanks

I know where they're from and why. Get rid of them posthaste.

Here you are John , they are in the order you listed them . (thanks Old Toad as well).

There is only one folder containing MCafee I cant delete for some reason

Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and try deleting that folder from there. Then reboot normally.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files

Thanks. Last year you installed adware, and your Mac has not been operating properly since then. macOS's improved malware detection algorithms are only now making you aware of its presence.

To fix it follow the instructions below. To learn how not to make that mistake again, please read How to install adware.

First, ensure you have a reliable backup of your Mac, in case something should go wrong with continued troubleshooting. To learn how to do that, please read Back up your Mac with Time Machine.

• A backup is a fundamental prerequisite regardless of whatever method you may choose uninstall adware, and would apply even if your Mac were running perfectly well. Do not overlook this fundamental requirement. It's important.

Next: This step will prevent the scam products from loading so that they can be removed while they are inactive. Restart in "Safe Mode", and log in: Use safe mode to isolate issues with your Mac. Starting in Safe Mode takes longer than usual so let it finish. The rogue processes affecting that Mac are inoperative in "Safe Mode".

The following files and / or folders need to be deleted while using your Mac in "Safe Mode":

Nothing needs to be deleted from the folders in the first or second screenshots.

Third screenshot:

Drag those selections of files to the Trash. You may be asked to authenticate. Confirm they are no longer present in that folder. Leave all the others alone for now.

Next: open Safari and select the Safari menu > Preferences... > Extensions. If you see any Safari Extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone. No Safari Extensions are required for normal operation. Then, select the General pane and review your Homepage selection. Repeat those equivalent actions for any other browser you may use (Brave, Firefox, or Opera for example).

There may also be adware-associated app icons in your Mac's Applications folder. Open it and examine its contents. Any unwanted or mysterious app icons should be obvious to you, but again please don't remove anything if you are uncertain—ask first. Identify any suspicious apps by name, or post another screenshot.

Next: In an abundance of caution, examine System Preferences > Extensions. Determine if there are any System Extensions that may have been installed without your knowledge. Ask if you're uncertain.

Remaining in System Preferences, check for the presence of any Profiles. Profiles are installed by organizations with a need to manage Macs deployed in institutional corporate or educational environments (for example), but have also been exploited by adware creators and similar malcontents. If any Profiles are installed on your Mac an icon like this will appear in System Preferences:

If you see that icon in System Preferences, select it. To remove a Profile, select it, then click the [—] (minus) button and authenticate.

Remaining in System Preferences, open Users & Groups. Select your User Account's Login Items. You may or may not find those Applications in its list. If you do, select them then click the [—] (minus) button to remove them from Login Items.

You can then restart your Mac and log in as usual. Evaluate its operation and ensure everything is working as you expect it should.

Next: if you want to eradicate all remaining adware remnants post a screenshot of the following folder, in the same manner as you did earlier:

~/Library/Application Support

It is normal for that folder to contain many items, but anything associated with the above adware may contain identical names. If you find a folder or folders bearing those names, drag those folders to the Trash. Without the files you already removed or the reintroduction of similar malware, they can do nothing but occupy space. These can be removed if you wish, but again don't remove anything if you are uncertain.

Finally: If any of the above actions result in abnormal operation or if something else stops working, the easiest way to recover would be to restore the Time Machine backup you created as a prerequisite, so the importance of that fundamental step cannot be overemphasized.

they are posted in this order

~/Library/LaunchAgents

/Library/LaunchDaemons

/Library/LaunchAgents