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Level 1

4 points

do i need to clear all data from my ipad before sending it in for a new battery?

I am sending my Ipad in for a battery replacement. Must I erase all data?

iPad Air 2, iPadOS 13

Posted on Oct 12, 2020 5:01 PM

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Level 10

120,686 points

Posted on Oct 12, 2020 5:09 PM

Yes, make a local backup using a computer then do a erase.

Also make sure Find My iPad is Off

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