Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I erase my iPhone before sending to Apple for repair?

How do I erase my iPhone before sending to Apple for battery repair?

iPhone 6s Plus, iOS 14

Posted on Feb 11, 2021 6:55 PM

Reply
Question marked as Best reply

Posted on Feb 11, 2021 7:18 PM

Settings, general, reset -> erase all content & settings. When it boots to the Welcome display, turn it off and pack it up. You can also use iTunes (finder with MacOS Catalina or Big Sur) and restore as new device.

3 replies

How do I erase my iPhone before sending to Apple for repair?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.