How do I erase my iPhone before sending to Apple for repair?

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Burtburt Author

Level 1

8 points

How do I erase my iPhone before sending to Apple for repair?

How do I erase my iPhone before sending to Apple for battery repair?

iPhone 6s Plus, iOS 14

Posted on Feb 11, 2021 6:55 PM

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Answer 1

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Chris0107

Level 9

52,001 points

Feb 11, 2021 6:59 PM in response to Burtburt

see this support article

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

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Answer 2

Feb 11, 2021 7:18 PM in response to Burtburt

Settings, general, reset -> erase all content & settings. When it boots to the Welcome display, turn it off and pack it up. You can also use iTunes (finder with MacOS Catalina or Big Sur) and restore as new device.

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Answer 3

Burtburt Author

Level 1

8 points

Feb 11, 2021 7:15 PM in response to Chris0107

I only see how to back up

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How do I erase my iPhone before sending to Apple for repair?

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