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I can not login into my mac, even change password in recovery mode

it happen in this morning, suddenly i can not login into my mac. It keep saying it password is wrong, but clearly not,

i can see the some character need to press two times so it can appear. When macos ask for recovery code, i enter the recovery form and absolutely can not type anything, nothing in my keyboard work, i begin to think it about the keyboard problem. I plug a usb keyboard but it still the same.

Then i restart and enter backup screen, the key board work perfectly, then i remove filevault by using my old password. Things still not change. Finally i change the password to "1111", even with that password, the login screen still refuse it

MacBook Pro 15″, macOS 10.15

Posted on Oct 12, 2020 11:09 PM

Best reply

jeffreythefrog

Level 6

11,960 points

Posted on Oct 13, 2020 8:40 AM

i would recommend having a look at this page:

Change or reset the password of a macOS user account - Apple Support

also, use the wired keyboard until you sort it out.

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I can not login into my mac, even change password in recovery mode

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