Buying an iPad 12.9 “ 4th Generation ( WiFi- 512 GB) alongside Magic Keyboard and iPencil 2 turned out to be a nightmare.
Problem started with Magic Keyboards issue, - Track pad on key board was not accepting clicks and Gestures-
Second problem is , POWER BUTTON on the iPad doesn’t let switch off the devise,
Numerous calls and chats, Apple doesn’t seem to care on customers issue!!!!
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi
Hey there sreejith289,
We understand you're having issues with your iPad Pro and Magic Keyboard, and we'd be happy to help.
To get started, does the trackpad on the Magic Keyboard remain unresponsive after restarting your iPad using the steps listed here: Restart your iPad
Also, for the issue you're experiencing with the Power button not locking your device, by chance do you have Attention Aware enabled in Settings > Face ID & Passcode? If so, your iPad won’t dim or lock as long as it detects attention. You can find this in the following resource under "Unlock iPad with Face ID": Wake and unlock iPad
Also, check out the following resource for additional help with the trackpad on your Magic Keyboard: Use a Bluetooth mouse or trackpad with your iPad
Have a great weekend!
IPad Pro 12.9 Inch 4th generation - Faulty Power button
