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User profile for user: Natalielez4
Natalielez4 Author
User level: Level 1
4 points

Why won’t my phone turn on but still has the apple logo on the black screen?

i powered off my phone and now it’s not turning on but it shows the apple logo it just won’t restart

iPhone XS Max

Posted on Oct 13, 2020 10:41 AM

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User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
153,500 points

Posted on Oct 13, 2020 10:42 AM

See this link for help --> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Why won’t my phone turn on but still has the apple logo on the black screen?

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