You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Natalielez4
Natalielez4 Author
User level: Level 1
4 points

Why won’t my phone turn on but still has the apple logo on the black screen?

i powered off my phone and now it’s not turning on but it shows the apple logo it just won’t restart

iPhone XS Max

Posted on Oct 13, 2020 10:41 AM

Reply
Question marked as Top-ranking reply
User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
149,106 points

Posted on Oct 13, 2020 10:42 AM

See this link for help --> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

View in context

Similar questions

1 reply

Why won’t my phone turn on but still has the apple logo on the black screen?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up