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User profile for user: eilis96
eilis96 Author
User level: Level 1
4 points

iPhone caller ID not showing correctly

For the past week, when someone calls me the caller ID does not show the right person calling...it shows the name of someone who was the previous call or doesn’t show anything at all.

I’ve checked all my settings, shut the phone off, etc.

iPhone 11, iOS 14

Posted on Oct 13, 2020 10:37 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,892 points

Oct 13, 2020 10:43 AM in response to eilis96

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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iPhone caller ID not showing correctly

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