Cannot change HomePod to the same wi-fi network as my phone.

My phone will not allow me to change my wi-fi network for my HomePod. It is no longer on the same network as my phone, but when I try to change it (from the Home App) it seems to be freezing/glitching.

This is for a HomePod that is stereo-paired with another one.

HomePod

Posted on Oct 13, 2020 2:30 PM

Similar questions

Connecting HomePod to the same WiFi as my iPhone My HomePod says it needs to connect to the same WiFi network as my iPhone. Prior answers directed me to the Home app, that that interface has changed so much those answers can no longer be followed. I do have two WiFi networks at home. Suggestions? Many thanks.
3035 1
HomePod Mini How come the HomePod Mini changes Wi-Fi connection even if it's not being moved or changed? I keep going into my bedroom and ask a commando to Siri and the HomePod always responds that it cannot connect to the internet. I have installed an internet modem in my Bedroom and have Internet Connection, the issue here, when I check into the settings of the HomePod on my iPhone that it changed to a different Wi-Fi router that is not the one it should be.
1086 1
How to prevent HomePod mini from switching wifi? It looks like others have had this issue: Stop HomePod from randomly switching WiFi… - Apple Community However, it says the issue is too old to reply to, so I'm creating a new one. I have two wifi networks set up, each on their own VLAN, in order to segment traffic for different devices/users. I have a need for this kind of segmented network, so please don't suggest "simplifying" with one network. I set up my HomePod mini with my phone, as per instructions, it connected to the correct network that I wanted. All was well. But randomly, it sometimes connects to the other network. I suspect this has to do with the fact that I have both sets of network credentials saved on my iPhone, and that perhaps both were copied over to the HomePod when I set it up. This is not the desired behavior however. I expected it to only use the wifi network that it was set up with. I would like to be able to force the HomePod to only connect to one specific network. Otherwise, when someone in the house goes to play music or make a call it won't connect with their phone, until and unless I go back into the HomePod settings and force it back to the same wifi as my phone. Any ideas?
4572 4

1 reply

askbarnabas

Level 10

104,214 points

Oct 13, 2020 5:18 PM in response to shanest

Did you try to reset the HomePods?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot change HomePod to the same wi-fi network as my phone.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up