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Level 1

4 points

my phone wont turn on but the home button is still working

my iphone 7 plus will not turn on its just black but i can still press down on the home button

iPhone 7 Plus, iOS 14

Posted on Oct 13, 2020 5:01 PM

Top-ranking reply

Level 10

149,466 points

Posted on Oct 13, 2020 6:19 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
If the above works then please contact ➔ Apple Support to determine whether the screen is in working order or not.

Axel F.

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